Determining which auto glass repair shop suits your budget and your need is the first step you need to take. Because auto glass repairers are not regulated the same as mechanics are, that makes the importance of finding an auto glass repair shop with a solid reputation for quality and customer service all the more important.
Logic and common sense dictates that experience and longevity in the industry are immediate factors. Word of mouth recommendations are also good indicators. But when you look for an auto glass repair shop, be sure they meet these industry standards:
- They should have a selection of OE glass (original equipment) and OEE glass (original equipment equivalent). Most auto glass repair shops do not take the time to explain to you what type of glass they will be using and in most cases, they use generic auto glasses. Generic ones are not as durable or shatter resistant compared to OE and OEE glasses.
- They must also use top-notch urethane products that are approved by the Federal Motor Vehicle Safety Standards. Urethane is what holds your windshield in place so it needs to be high in quality. You might want to ask them if their business is certified by the urethane manufacturer.
- Insurance and warranty should come together. A good auto glass repair shop should accept insurance as this will certainly help you with the bill. Warranty should also be provided by the auto glass repairers. Any ideal shop offer at least one year warranty on parts and labor. In most cases, warranty applies to defects in glass and leaks.
